Insight for Growth

Segal Insight is an independent b2b insight consultancy. With a wealth of experience across a wide range of business sectors, we help you grow your business by giving you practical, actionable insights.

The Power of Insight

We believe that carefully designed, actionable research and insights that answer the key questions your company is facing will give you added certainty in your decision-making and will help your business grow.

Our approach is to work with businesses right from the start of the research process. We help you identify and answer key business questions, using the most appropriate traditional or innovative techniques. We also provide guidance around any actions required as an outcome of the insights gained, work with you in implementation, and help with the assessment of success.

We can work with you either on end-to-end  projects or on a consultancy basis – either way we will be totally focused on helping you grow your business.

Research and Insight

We provide you with...

Insight and Analysis

that you can use to improve customer value, retention, experience, satisfaction, loyalty and advocacy

Qualitative Research

to provide deep understanding of customer needs and how they are met

End to End Services

including research design, questionnaire development, survey programming, targeting audiences, data analysis and reporting

Full Support

for in-house teams, including programming and managing online surveys using a range of leading survey tools (Qualtrics/ Alchemer (formerly Surveygizmo)/ Surveymonkey/ Typeform)

Consultancy

We can help you...

Build

a winning insight strategy that improves your customers’ experience and satisfaction, thereby driving new and retained revenues

Integrate

insight with crm and marketing intelligence systems to create powerful voice-of-customer programmes

Embed

traditional and innovative research within your business strategy to create growth

Understand

your current capabilities in relation to your business needs, with a roadmap for ensuring your business is appropriately resourced

The Power of Insight, Just A Click Away

Spot emerging opportunities

Identify what will make the difference

Fast forward to positive growth

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